Orders & Delivery

How to Pay

You can choose to pay online by Apple Pay, Google Pay and credit card or in person by visiting our studio in Ayr and paying in cash or credit card and collecting the item in person.

We take all major credit cards. 

We accept Visa, Mastercard, American Express, Discover, Diners club, Maestro, Union Pay, iDEAL, Shop Pay, Apple Pay and Google Pay online and Visa, Mastercard, Maestro, Apple Pay and Google Pay at our studio.

We can gift wrap and deliver the order to any address, with a message if you like.

We don't currently offer finance but if your heart is set on something that costs a bit more than you have at the moment you can arrange to pay in instalments. Contact us to agree a payment schedule and we will be able to reserve the item for you and send it to you as soon as the goods are paid for in full. This is useful when planning a larger purchase, such as an engagement ring or wedding rings that you know you need in the near future but don't need immediately.

Currencies

We accept payment in Pounds Sterling only.

UK Postage Costs
Postage within the UK will be made by Royal Mail Special Delivery free of charge.

UK Delivery Times
We are normally able to deliver any item within 48 hours from receipt of order, subject to availability. 

International 

If you live outside of the UK, contact us before ordering to arrange a suitable delivery option. 

 

Cancellations, Returns & Exchanges

Please visit our Cancellations and Returns page »

Services

An extensive aftercare service is available. Simply get in touch by phone or email to discuss your needs and you will be given a no obligation quote. Jewellery returned for any service will be sent back to you by Royal Mail special delivery and any quote you are given will include a postage charge of £10 . 

If goods made to a specific size are returned to be made to a different size, a charge will be made which will be advised at the time. For this reason, it would be best to email us first for a quote before posting the goods to us. 

Company Registration
"Christine Sadler" and "Christine Sadler Unforgettable Jewellery" are trading names of Unforgettable Jewellery Ltd registered in Scotland with the Company Number SC447934.

VAT Registration
Christine Sadler is UK VAT Registered. VAT No. 735 297 118.